Last updated: June 2, 2026
Dock (moleculardocking.online) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our online molecular docking service. By using the Service, you agree to this policy. See our Terms of Service for service limitations and liability disclaimers.
1. Information we collect
Account and identity information
- Email address when you register or sign in
- Name or display name if you provide one
- Basic profile data returned by third-party sign-in providers (e.g. Google) if you choose that method
Research and job data
- Receptor structures (PDB, etc.), ligands (SMILES, SDF, etc.), and docking parameters you upload
- Docking outputs, reports, logs, and Credit usage records generated by the system
Payment information
- Subscription and purchase records, plan type, transaction IDs
- Card/PayPal details are processed directly by third-party payment processors (PayPal, Creem, etc.); we generally do not store full card numbers
Technical and usage data
- IP address, browser type, device information, language preferences
- Access times, page views, error logs, and security/fraud-related metadata
- Session and preference data via cookies and similar technologies (Section 7)
2. How we use information
- Provide, operate, and improve the molecular docking and reporting service
- Process docking jobs you submit and deliver result files
- Manage accounts, Credits, subscriptions, and billing
- Send service-related notices (job status, billing, security alerts)
- Analyze usage, troubleshoot issues, maintain security, and prevent abuse
- Comply with legal obligations and enforce our Terms of Service
We do not use your structural data to train third-party AI models or sell your personal information without your explicit consent.
3. Storage of structures and result files
- Uploaded structures and job inputs are stored during job execution and the result retention period so we can deliver ZIP/PDF files and support re-download.
- Result retention is 7 days for all plans; files are then deleted and links expire.
- Download and back up important results before expiry; we cannot recover files after deletion.
- Temporary processing files not needed after job completion are cleaned up according to internal policies.
- We apply reasonable technical and organizational safeguards, but cannot guarantee absolute security (see liability limits in our Terms).
4. Data sharing and disclosure
We do not sell your personal information. We share data only in these situations:
- Service providers: cloud hosting, payments (PayPal, Creem), email, analytics, support chat, etc., under contract and only to operate the Service
- Legal requirements: when required by court, government, or law enforcement with lawful authority
- Protection of rights: to prevent fraud, abuse, or protect safety and legal rights of us and users
- With your consent: in other cases you explicitly authorize
5. Data security
- Encryption in transit (HTTPS) and access controls on storage
- Account authentication and permission isolation
- Periodic reviews and infrastructure security updates
No method of Internet transmission or storage is 100% secure; you must also protect your account credentials.
6. Your rights
Where applicable law allows, you may request access, correction, or deletion of personal account information, or export of certain data. Deleting your account may remove access to historical jobs and undownloaded results. Contact us at the email below; we will respond within a reasonable time.
7. Cookies and similar technologies
- Maintain sign-in sessions and language/UI preferences
- Understand site usage and improve performance
- You can manage cookies in your browser; disabling some cookies may affect sign-in or features
8. International data transfers
Your data may be processed or stored outside your country (for example, where our cloud servers are located). We take reasonable steps to comply with applicable privacy laws.
9. Minors
The Service is intended for users aged 18 or older, or with guardian consent and supervision. We do not knowingly collect personal information from known minors and will delete it if discovered.
10. Changes to this policy
We may update this policy by posting a new version on this page with an updated date. Material changes will be communicated on the site or by email when practicable. Continued use after posting constitutes acceptance.